Find quick answers to your questions below...
Order Status
How do I change quantities or cancel an item in my order?
An item is missing from my shipment.
My product is missing parts.
My Account
How do I create an account?
How do I edit my account information?
I forgot my password.
How do I return my product?
I received the wrong product.
What is your return policy?
International Shipping
Do you ship to my country? Est-ce que vous livrez à l'extérieur du Canada ?
What are my payment choices? Quelles sont les méthodes de paiement ?
Pricing and Billing
Do I have to pay sales tax? / Est-ce que je dois payer des taxes de vente ?
When will my credit appear on my account? A quel moment est-ce que mon crédit apparaîtra sur mon compte ?
When will my credit card be charged? A quel moment est-ce que les frais seront appliqués sur ma carte de crédit ?
Additional Support
How do I contact you? / Comment entrer en contact avec nous ?